Why did my credit card billing details fail to save?

Your credit card billing details must precisely match what is on file with your bank. Very small discrepancies may cause the changes to fail to save when you add/update your credit card.

Ave / Avenue
St. / Street
Ste. / Suite
Apt. / Apartment
NYC / New York City

For security reasons, our card processing vendor does not disclose precisely why your card address details failed to match. Therefore please contact your bank to confirm exactly what is on file. Alternately, please use another credit card. If your account was suspended, please contact us to retry your card after you update it.

Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk