Was a message sent to this traveler?

An easy way to see all the messaging that has occurred on an itinerary is by looking at the "Trip Alert Messages" section on the "View Itinerary" screen.  To do this you'll need to use the "Itinerary Search" tool to lookup the PNR in question.  Once the itinerary appears in your search you'll just need to click on the record locator to view the itinerary.

Documentation on how to use the "Itinerary Search" tool can be found here:


Documentation on how to use the "View Itinerary" screen can be found here:


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