Important Info
Company Updates
Product Updates
Privacy Policy
System Availability
Status Page
Trip Data Services
Corporate Travel Managers
Travel Management Companies
FlightGlobal
General Information
Flight Dashboard
Flight Fleets Analyzer
Flight Values Analyzer
Flight Schedules
- Who sees my schedules?
- Where to submit.....?
- Whom should I contact when applying for an IATA designator to submit my schedules?
- What schedules formats do you accept from airlines?
- Can you receive schedules which contain only ICAO code airport stations and ICAO code aircraft equipment?
- Does your database have schedules for charter, on demand, or taxi flights?
Diio
Diio Help Desk Login
Diio
FlightStats.com
Subscription
- ★ What FlightStats.com subscription levels are available?
- ★ Why did FlightStats move to a subscription model?
- How do I hide Codeshares?
- What is the difference between Remaining and Reserved credits?
- How do I obtain a printable receipt?
- What if I begin my subscription in the middle of the month?
Historical Flight Status
- ★ Can you tell me more about the Historical Flight Status feature on FlightStats.com?
- Do you show on-time, delay or cancellation information in the Historical Flight Status By Route/Airport listings?
- Can I see all historical flights departing or arriving a particular airport?
- Can I see all historical flights on a particular route?
- What if I don't know the historical flight number?
- Can I use this information for passenger claims against the airlines?
Flight Alerts
- ★ Can you tell me more about the Flight Alerts feature on FlightStats.com?
- ★ What is a flight alert?
- ★ How do I add a flight alert?
- How do I add a flight alert for a flight that departs today and arrives tomorrow?
- How do I update my FlightStats user account profile?
- How do I know how many flight alerts I have set up in the past?
Data Exports
- ★ Can you tell me more about data exports?
- Is there a way I can see what I was originally quoted for a data export?
- Why is the is_freighter set to 0 for some cargo flights?
- Are there any special restrictions or terms of use for the data exports?
- Do you do custom data exports?
- It says there was an error generating the data export. Did my credit card get charged?
Airport Departures and Arrivals
- ★ Can you tell me more about the Airport Arrivals and Departures feature on FlightStats.com?
- Can I look up past and future flights with Airport Departures and Arrivals?
- How do I turn off all the codeshare flights on Airport Departures and Arrivals?
- How do I change the sort order of the flight listing for Airport Departures and Arrivals?
- How do I remove all of the filters for Airport Departures and Arrivals?
- How do I get remove a filter for Airport Departures and Arrivals?
Flight Tracker
- How do I look up past flights?
- How do I look up future flights?
- How do I look up current flights on FlightStats.com?
- What is ADS-B?
- Where can I learn more about FAA positional data?
- Where can I learn more about available positional data?
General Information
- How do I provide feedback on a map?
- Can you manually verify my email?
- The link in the verification email is not working. What do I do?
- Why am I not receiving the verification email?
- I can’t find the verification email you sent, how do I resend it?
- A feature on the site is not working correctly. Is there anything I can try?
Travel Tips
- What is the difference between an airport terminal and a concourse?
- What are the airport parking fees?
- What is the airport tax?
- Are there storage lockers at the airport?
- Can I exchange foreign currency at the airport?
- Do you have information about traveling with children?
On-Time Performance
Mobile Apps
FlightStats for Android
- How do I delete the FlightStats for Android application from my mobile device?
- How do I see the flight history event timeline in FlightStats for Android?
- How do I use the My Flights feature in Flightstats for Android?
- How does FlightStats for Android differ from FlightStats.com?
- How do I show/hide codeshares in FlightStats for Android?
- How do I see the flight progress in FlightStats for Android?
FlightStats for iPhone
- ★ What is FlightStats for iPhone?
- How do I use the iPhone Notification Center feature to see my current flights?
- What is the FlightStats Today widget?
- What is FlightStats for Apple Watch?
- How do I delete the FlightStats for iPhone application from my mobile device?
- How do I use the My Flights feature in FlightStats for iPhone?
For Developers
Developer Center
- What are the HTTP Status Codes?
- Should customers download and install the FlightStats ssl certificate?
- Do you have a data dictionary?
- Why are there no translations for some airports?
- What is an inactive airport?
- Where is the Data Drop UI?
Agent Advantage
- How do I add, modify, or use a Waiver?
- What is the FlightStats Waiver Service?
- Why is my browser no longer supported in Trip Center?
- What is the difference between Trip Outcome Reports and Trip Assist Reports?
- What is Trip Outcome Reporting?
- What are Trip Assist Reports?
FlightStats Analytics
- What is a Tracked flight?
- What if I forgot my password?
- How do I check system status?
- How can I export a table or view?
- How can I set multiple controls at once?
- How do I subscribe to a workbook or worksheet?
Marketplace
- ★ Can you tell me more about the Marketplace?
- What is the maximum size for an item I want to add to the Marketplace?
- How can I guarantee ordering for items within a Marketplace channel?
- Why does /latest (or /earliest) return 404 in the Marketplace?
- What is a Marketplace historical channel?
- What is a Marketplace event?